Get Help , known as Contact Support before Windows 10 Creator Update, is the internal interface to communicate with Microsoft customer service employees over the Internet. The welcome screen asks the user to specify the product and explain the problem with it. It also offers user links to online help articles for business and IT support, Microsoft Store sales and support, and desk answers for disability.
Once the problem is entered, the user is given the opportunity to review it and select the product from the following icon-based list:
- Windows
- Office
- Xbox
- Office for Mac, iOS, or Android
- Skype
- OneDrive
- Microsoft Store
- Excel
- PowerPoint
- The word
- Outlook
- OneNote
- Azure
- Band
- Microsoft Prizes
- Business, IT & amp; developers
- Dynamics
- Edges
- Exchange server
- HealthVault
- HoloLens
- Internet Explorer
- Minecraft Education
- Mobile Devices
- Mouse, keyboard
- MSDN subscriptions
- MSN
- Outlook.com
- SharePoint Server
- SQL Server
- Surfaces
- Visio
- Visual Studio
After the user selects a product category, the next screen shows links to troubleshoot, device information, call links with estimated timeouts, schedules, and screens to chat with agents via instant messaging.
Like Quick Assist, Get Help is updated via Windows Update, not Windows Store, although Get Help is built from the Universal Windows Platform.
Video Get Help
References
Source of the article : Wikipedia
0 Comments